Transform Your Business Knowledge Into Intelligent Conversations
AI-Powered Knowledge Base That Understands Your Business
Turn your documents, manuals, and expertise into an intelligent AI assistant that delivers accurate, contextual answers 24/7. No hallucinations. No generic responses. Just your knowledge, instantly accessible.
Trusted by enterprises worldwide for customer support, internal knowledge management, and intelligent document retrieval.
Instant ROI
Reduce support tickets by up to 70% while delivering instant, accurate responses from your own knowledge base.
Enterprise-Grade Security
Your data stays yours. On-premise deployment options, end-to-end encryption, and complete data sovereignty.
Zero Hallucinations
Grounded responses from YOUR documents only. When iKB doesn't know, it tells youβno fabricated answers.
Everything You Need for Intelligent Knowledge
Powerful capabilities to transform how your organization accesses and shares knowledge.
Knowledge-Grounded AI Responses
Unlike generic chatbots, iKB retrieves information directly from your uploaded documents, ensuring every response is accurate, verifiable, and sourced.
Multi-Format Document Ingestion
PDF, DOCX, images with OCR, spreadsheets, web content, and more. Our pipeline handles it all automatically.
Embeddable Chat Widgets
Deploy intelligent chat on any website in minutes. Customizable themes, lead capture, and seamless brand integration.
Multi-Language Support
Serve global customers in their preferred language. Automatic language detection and response generation in 50+ languages.
Advanced Analytics Dashboard
Track conversations, measure resolution rates, identify knowledge gaps, and continuously improve your AI assistant's performance.
Source Citations
Every response includes clickable source references, building trust and enabling verification of information.
Built for Real Business Challenges
See how organizations across industries use iKB to transform their knowledge management.
Customer Support Automation
The Problem
Support teams drowning in repetitive questions, slow response times, frustrated customers.
The Solution
Deploy iKB to handle Tier-1 support instantly. Answer FAQs, troubleshoot common issues, and guide customers through processesβ24/7, in any language.
Results
Internal Knowledge Management
The Problem
Employees waste hours searching for information across scattered documents, wikis, and systems.
The Solution
Unify your organizational knowledge into one intelligent assistant. Employees ask questions naturally and get instant, accurate answers with source citations.
Results
Technical Documentation Assistant
The Problem
Complex product documentation that customers struggle to navigate. High support escalation rates.
The Solution
Transform technical manuals into conversational AI that guides users step-by-step through configurations, troubleshooting, and best practices.
Results
Trusted by Industry Leaders
"iKB reduced our support ticket volume by 65% in the first month. Our customers love getting instant, accurate answers."
"We tried building our own RAG system. After 6 months and $500K, we switched to iKB and were live in a week."
"Finally, an AI that doesn't make things up. Our compliance team actually approved this one."
Frequently Asked Questions
What is iKB?
iKB (Intelligent Knowledge Base) is an AI-powered platform that transforms your documents and knowledge into an intelligent assistant. Users can ask questions in natural language and receive accurate, sourced responses from your content.
How is iKB different from ChatGPT?
Unlike general AI assistants, iKB is grounded in YOUR knowledge. It only answers from your uploaded documents, eliminating hallucinations and ensuring accuracy. Every response includes source citations.
What file formats does iKB support?
iKB supports PDF, DOCX, TXT, HTML, Markdown, images (with OCR), spreadsheets, and many more formats. Our document processing pipeline automatically handles extraction and indexing.
Can iKB be deployed on-premise?
Yes. iKB offers cloud, private cloud, and on-premise deployment options. On-premise deployments can run entirely air-gapped with local AI models.
Is my data secure with iKB?
Absolutely. iKB employs enterprise-grade security including encryption at rest and in transit, role-based access control, audit logging, and tenant isolation.
How long does it take to set up iKB?
Most customers are live within hours, not months. Upload your documents, configure your settings, and deploy your chat widgetβall from an intuitive admin interface.
Ready to Transform Your Knowledge Management?
Book a personalized demo with our solutions team. See how iKB can solve your specific challenges.