Accuracy-First AI for Critical Knowledge

Stop Searching. Start Finding.

Your documents are full of answers. iKB helps you find them—quickly, with citations, and in any language.

Upload your PDFs, manuals, policies, or knowledge bases. Ask questions in plain English (or Malay, or any language). Get answers that actually make sense—with citations pointing you exactly where to look.

Try iKB

🖥️ Native Mode | | 📱 WhatsApp

Try Native - Try Hubble's Beautiful Universe, in Test Topics

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iKB Assistant

Click to try it live

What's our refund policy for enterprise customers?

Enterprise customers are eligible for a full refund within 30 days of purchase. After 30 days, prorated refunds are available based on remaining subscription time.

📄 Source: Enterprise Policy v2.3, Section 4.2

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What's New in v3.0

📐 Native DWG Support — Process AutoCAD DWG files directly, not just DXF

📤 Smart Chat Export — Export conversations to Word, PowerPoint & Excel with AI formatting

🎯 RAG Recommender — Auto-suggests the best retrieval strategy based on your documents

🎤 Voice I/O — Speech-to-text input & text-to-speech responses

Why iKB?

AI That Helps You Work

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Context-Aware Retrieval

GraphRAG technology aims to understand relationships between concepts—not just keywords. Ask complex questions, get more relevant answers.

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Accuracy You Can Trust

Every answer comes with citations and confidence scores. Click to see where the information came from. Designed to reduce AI hallucinations.

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Any Language, Anywhere

Ask in English, get answers in English. Ask in Malay, get answers in Malay. iKB supports any language for input and output.

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Enterprise Security

AES-256 encryption, SSO integration, audit logging, and optional no-data-retention mode. Your documents stay protected.

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Deploy Anywhere

Cloud SaaS, private cloud, or on-premise. Embed via widget, connect WhatsApp, or integrate via API. One knowledge base, multiple channels.

Features

Features Overview

For Your Team

Knowledge Graph (GraphRAG)

Cross-document relationships, entity extraction, hybrid graph+vector queries.

Voice Input & Output

Speech-to-text input and text-to-speech responses with multiple voices.

Spreadsheet Analytics

Natural language queries on Excel/CSV with secure code sandbox execution.

Quality Scoring

Auto-evaluation on faithfulness, relevance, groundedness. Auto-retry on low scores.

16+ Document Formats

PDF, Word, Excel, CAD (DXF), images with OCR, web crawling.

For Your Customers

Teams, Slack, WhatsApp

Native integrations with threading, rich formatting, file support.

Starter Forms

Pre-chat questionnaires with custom fields, dropdowns, checkboxes.

Agent Handover

Keyword triggers, automatic handover messages, seamless resume after human intervention.

Lead Capture + GDPR

Custom forms with consent notices and CSV export.

White-Label Widgets

Custom logo, colors, themes, position, powered-by toggle.

For Enterprise

No External Training

Your documents are NEVER used to train AI models. Data stays yours.

Dual-Key Encryption

AES-256-GCM with user key + admin key. All secrets Fernet-encrypted.

Enterprise SSO (Authentik)

Headless auth, JIT provisioning, group sync, admin auto-provisioning.

Immutable Audit Trail

All actions logged with timestamp, actor, IP, user agent. Exportable.

Self-Hosted Option

Full control on your infrastructure. No data leaves your network.

See All Features

Use Cases

Built For Real Challenges

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Customer Support

Help customers find answers themselves. 24/7 availability with quick responses.

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Internal Knowledge Base

Support employee onboarding. New hires can ask questions and get answers from your policies and procedures.

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Compliance & Legal

Search for policy clauses more efficiently. Query regulations, contracts, and compliance documents in natural language.

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Training & Onboarding

Consolidate training materials into searchable knowledge bases. New employees ask questions and receive consistent, documented answers.

The Difference

The iKB Difference

Traditional Approach

iKB Approach

Search through 50 documents

Ask one question, get cited answers

Keyword matching misses context

GraphRAG understands relationships

Long setup for custom AI solutions

Faster deployment with ready platform

Locked into one AI vendor

Choose OpenAI, Claude, or Gemini

Data privacy concerns

AES-256 encryption, optional no-retention

Siloed across channels

One knowledge base, every channel

Integrations

Connect Everywhere

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Website Widget

Drop-in chat for any site

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WhatsApp & OMNI

Meet users on messaging apps

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Cloud Storage

OneDrive, Google Drive, S3

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REST API

Build custom integrations

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SSO/OIDC

Enterprise authentication

Simple, usage-based pricing.

Pay for what you use. Scale when you need to.

View Pricing

Ready to Make Your Documents Work Harder?

Get Started Book a Demo See It In Action