About Us

About ThoughtsMachine & CosineChat

Working on better ways to access and use organizational knowledge.

Our Mission

Democratize Access to Intelligent Knowledge Management

We believe every organization deserves AI that truly understands their unique knowledge and delivers accurate, helpful responses.

We aim to reduce AI hallucinations through document-grounded responses, and make deployment straightforward.

What We Stand For

🎯 Accuracy over hype
🔒 Customer data is sacred
Simplicity wins
Our Story

From Frustration to Innovation

Founded by AI researchers and enterprise software veterans, ThoughtsMachine emerged from a simple frustration: existing AI chatbots either made things up or required months of custom development to be useful.

We saw the gap between what generic AI promised and what businesses actually needed — accurate answers grounded in their own knowledge, not fabricated responses that erode trust.

So we built iKB with accuracy as a core principle. Through careful data ingestion, prompt engineering, and document-grounded responses, iKB aims to deliver more reliable answers.

iKB is now in its first release, featuring multi-channel deployment (web, widget, WhatsApp, and more), support for AI models like OpenAI, Claude, and Gemini, multiple document formats, and enterprise-grade security. We're just getting started.

Our Values

What Drives Everything We Do

🎯

Accuracy Over Hype

We don't chase AI buzzwords. We build systems that deliver accurate, verifiable, and useful responses. When our AI doesn't know something, it says so.

🔒

Customer Data is Sacred

Your knowledge is your competitive advantage. We build security and privacy into everything we do, from encryption to compliance to deployment flexibility.

Simplicity Wins

Powerful technology should be easy to use. If our customers need a PhD to configure it, we've failed. Complexity is the enemy of adoption.

Our Team

Our Team

AI researchers, enterprise software veterans, and product innovators united by a common mission.

🧠

AI Research

Experience in NLP, retrieval systems, and large language models.

🏗️

Enterprise Engineering

Experience building scalable, secure enterprise systems.

🎨

Product Design

Focused on creating intuitive experiences that make technology more accessible.

Partners

Part of the ThoughtsMachine Ecosystem

ThoughtsMachine

The parent company behind iKB, focused on building enterprise solutions that help organizations work better with their information and knowledge.

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CosineChat

Our conversational AI platform that powers iKB's chat capabilities, enabling natural language interactions with enterprise knowledge bases.

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Want to Learn More?

We'd love to hear from you. Whether you have questions, feedback, or just want to say hello.