Intelligent Document-Grounded Conversations
Turn your documents into an AI assistant that delivers accurate, verifiable, and sourced responsesβevery time.
From Documents to Intelligent Answers
1. Upload Your Knowledge
Import documents, manuals, FAQs, and any text-based content. iKB processes and indexes everything automatically.
2. AI Understands Context
Advanced natural language processing extracts meaning, relationships, and context from your content.
3. Users Ask Questions
Customers or employees ask questions in natural languageβno keywords, no search queries, just conversation.
4. Accurate, Sourced Answers
iKB retrieves relevant information and generates accurate responses, always citing the source documents.
Powerful Knowledge Organization
Topic-Based Knowledge Organization
Organize knowledge into logical topics. Create separate knowledge bases for different products, departments, or use casesβall managed from one platform.
Category Groups
Group related topics for streamlined navigation. Perfect for multi-product companies or complex organizational structures.
Smart Document Chunking
Intelligent document processing that preserves context and relationships, ensuring accurate retrieval even from lengthy documents.
Source Citations
Every response includes clickable source references, building trust and enabling verification.
Conversation Memory
Context-aware conversations that remember previous questions, enabling natural follow-up queries.
Customizable AI Behavior
Fine-tune response style, tone, and depth to match your brand voice and user expectations.
Embed AI-Powered Chat Anywhere
Deploy intelligent chat on your website, customer portal, or internal applications in under 5 minutes.
<script src="https://your-domain/widget.js" data-widget-key="YOUR_KEY"></script>
That's it. Your AI assistant is live.
- Light and dark themes
- Custom colors to match your brand
- Configurable welcome messages
- Suggested questions to guide users
- Lead capture with custom fields
- Mobile-responsive design
OMNI Mode Capabilities
- Summarization and analysis
- Content generation and editing
- Code assistance
- Translation and localization
- Research and ideation
- Combined with your knowledge base
Beyond Document Q&A
When you need a versatile AI assistant that combines document knowledge with general intelligence.
Hybrid Intelligence
Access your knowledge base AND leverage general AI capabilities for complex tasks.
Seamless Mode Switching
Toggle between strict knowledge-base mode (zero hallucinations) and OMNI mode (enhanced capabilities) based on your needs.
Safe & Controlled
Enterprise guardrails ensure appropriate AI behavior. Content moderation, topic restrictions, and usage policies built-in.
Measure, Optimize, Improve
Comprehensive analytics dashboard to track performance and identify opportunities.
Conversation Metrics
Total conversations, messages, resolution rates, average length, and peak usage times.
Knowledge Gap Analysis
Identify questions your knowledge base can't answer. Prioritize content creation based on real user needs.
User Satisfaction
Thumbs up/down feedback tracking. Measure and improve AI response quality over time.
Export & Reporting
Export conversation logs, analytics data, and lead information. Integrate with your existing BI tools.
Works With Your Content
iKB ingests and processes content from virtually any source.
Documents
PDF, DOCX, TXT, RTF, Markdown, and more
Images
OCR extraction from JPG, PNG, and scanned documents
Spreadsheets
Excel, CSV, and tabular data
Web Content
URLs, sitemaps, and web crawling
Rich Text
HTML, Notion exports, and wiki content
And More
Custom connectors and API integrations
See iKB in Action
Upload your first document and start chatting in under 5 minutes. No credit card required.