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Technical

Enterprise-Grade AI Infrastructure

Built for security, scale, and reliability. From startup to global enterprise.

Architecture

Multi-Tier Architecture

Sophisticated architecture that separates concerns for maximum security, scalability, and maintainability.

┌─────────────────────────────────────────────────────────────────────────────┐
│                              Client Layer                                    │
│       Web App  │  Chat Widgets  │  API Clients  │  Mobile Apps              │
└─────────────────────────────────────────────────────────────────────────────┘
                                      │
                                      ▼
┌─────────────────────────────────────────────────────────────────────────────┐
│                          Application Gateway                                 │
│          Load Balancing  │  Rate Limiting  │  Authentication                │
└─────────────────────────────────────────────────────────────────────────────┘
                                      │
                                      ▼
┌─────────────────────────────────────────────────────────────────────────────┐
│                            Service Layer                                     │
│        Chat Service  │  Document Service  │  Analytics Service              │
└─────────────────────────────────────────────────────────────────────────────┘
                                      │
                                      ▼
┌─────────────────────────────────────────────────────────────────────────────┐
│                         Intelligence Layer                                   │
│         NLP Engine  │  Retrieval Engine  │  Generation Engine               │
└─────────────────────────────────────────────────────────────────────────────┘
                                      │
                                      ▼
┌─────────────────────────────────────────────────────────────────────────────┐
│                             Data Layer                                       │
│       Vector Store  │  Document Store  │  Analytics DB  │  Cache            │
└─────────────────────────────────────────────────────────────────────────────┘
        
Core Components

Intelligent Processing Pipeline

📄

Document Processing Pipeline

Our proprietary pipeline transforms raw documents into queryable knowledge:

  • Format Detection & Extraction (20+ formats)
  • Semantic Chunking with context preservation
  • Multi-Modal Processing (text, tables, images)
  • State-of-the-art embedding generation
  • Continuously optimized indices
🎯

Retrieval-Augmented Generation (RAG)

Advanced RAG architecture for accurate responses:

  • Hybrid Search (semantic + keyword)
  • Multi-stage contextual re-ranking
  • Dynamic context window management
  • Complete source attribution
  • Zero hallucination guarantees
🤖

Response Generation Engine

Enterprise-grade generation with built-in safety:

  • Grounded generation from retrieved content
  • Configurable style and tone adaptation
  • Native 50+ language support
  • Content moderation and safety filters
  • Policy enforcement controls
🔄

Real-Time Processing

Low-latency, high-throughput architecture:

  • Sub-500ms query response (p95)
  • Streaming response generation
  • Intelligent caching layers
  • Auto-scaling compute resources
  • Global edge deployment
Security

Defense in Depth

Multiple security layers protect your data at every level.

🌐

Network Security

TLS 1.3 encryption, WAF protection, DDoS mitigation, IP whitelisting

🔐

Application Security

OAuth 2.0/OIDC, RBAC, API key management, secure session handling

💾

Data Security

AES-256 encryption at rest, TLS 1.3 in transit, tenant isolation

📋

Compliance

GDPR compliant, SOC 2 Type II, HIPAA eligible, full audit logging

Performance

Built for Scale

Metric Performance
Query Latency < 500ms (p95)
Document Ingestion 100+ pages/minute
Concurrent Users 10,000+ per instance
Uptime SLA 99.9%

Horizontal Scaling

Global

Multi-Region Deployment

Auto

Intelligent Scaling

Deployment

Flexible Deployment Options

☁️

Cloud (SaaS)

Fully managed service with automatic updates, scaling, and maintenance. Get started in minutes.

🏢

Private Cloud

Dedicated infrastructure in your preferred cloud provider (AWS, Azure, GCP). Full isolation.

🏠

On-Premise

Deploy in your own data center for complete data sovereignty. Air-gapped options available.

🔀

Hybrid

Combine cloud and on-premise components based on your security and compliance requirements.

Integrations

Connect Everything

🔌

APIs & SDKs

  • RESTful API with comprehensive docs
  • WebSocket for real-time streaming
  • Python, JavaScript, Java SDKs
  • Webhook notifications
🔗

Pre-Built Integrations

  • Slack, Microsoft Teams, Discord
  • Salesforce, HubSpot, Zendesk
  • SharePoint, Confluence, Notion
  • Custom integrations via API
📥

Data Connectors

  • File system and network shares
  • Cloud storage (S3, Azure, GCS)
  • Database connectors
  • Web crawlers
AI Flexibility

Model Agnostic Architecture

Choose models based on your requirements for capability, cost, latency, and data privacy.

🏢

Commercial Models

OpenAI GPT-4, Anthropic Claude, Google Gemini

🌍

Open Source

LLaMA, Mistral, and other open-weight models

🎯

Custom Models

Bring your own fine-tuned models

🔒

On-Premise LLMs

Run entirely air-gapped with local models

Ready to See Our Architecture in Action?

Talk to our solutions engineers about your specific requirements and deployment needs.