iKB / Connected business systems

AI knowledge base integrations

Connect iKB to approved documents, conversations, customer records and business data. Keep your existing tools. Your organisation decides which accounts and actions are allowed.

50Preselected connectors.
Ready to enable.

Platform administrators configure the starting selection. It is not a limit: additional supported connectors can be configured as needed.

Documents & knowledge

Search approved files, pages and team knowledge.

Google DriveFiles and shared documents
Microsoft OneDriveBusiness files and folders
NotionPages and knowledge collections
ConfluenceTeam wikis and project knowledge
DropboxShared files and folders

Chat & project tools

Find approved information in conversations and project records.

Microsoft TeamsTeams and channel information
SlackChannels and conversations
JiraIssues and project records
GitHubRepositories and issues

Customer service & CRM

Read approved customer and support records to help answer service questions.

HubSpotCustomer relationship management records
ZendeskSupport tickets and service records

Business data & analytics

Use approved tables and business data alongside your documents.

Google SheetsSpreadsheets and operational data
AirtableBases, tables and records
Google BigQueryDatasets and analytical queries
DatabricksData and analytics

More supported connections

Other options cover office tools, customer service, finance and software development.

Google Docs
Google Calendar
Google Forms
Google Meet
Google Slides
Box
Coda
Miro
Figma
Asana
Trello
monday.com
ClickUp
Linear
Smartsheet
Freshdesk
Freshservice
Intercom
Pipedrive
GitLab
Bitbucket
Supabase
Zoom
Webex
Calendly
QuickBooks Online
Xero
Stripe
Shopify
Mailchimp

Enable a configured connector, authorise the account and approve its actions for each topic. Available operations depend on the provider, permissions and deployment settings.

These are selected supported providers, not the full catalogue or a fixed list of the 50 preselected connectors. Names and logos identify compatible services, not partnerships or endorsements.

Discuss your integrations

Connecting your systems

Integration questions.

Can iKB connect to Google Drive, Teams and Slack?

Yes. These are supported options, along with Notion, Confluence, HubSpot and others. Available operations depend on the provider, account permissions and deployment. A listed provider does not mean every operation is enabled. Confirm which files, conversations or records you need during the requirements review.

Are the 50 preselected connectors a limit?

No. Administrators preconfigure 50 starting options for easy enablement. More supported connectors can be configured. The providers shown here are examples, not a fixed list of those 50.

What is needed to enable a connection?

Authorise the provider account and review its credentials and permissions. Approve the actions each topic can use. Test access with your users before rollout. See how connected sources are searched.

Can we import a public shared file without connecting an account?

For supported public HTTPS files, yes, when public-link imports are enabled and the administrator has web-crawl permission. This is a separate workflow, not support for every provider in this directory. Private or password-protected files need an approved upload or authenticated connection. Do not make confidential files public. Review shared-link methods and limits.

Can connectors run in an air-gapped environment?

Connectors that need external services cannot work without those connections. An air-gapped environment is isolated from external networks. Check provider and network requirements against your deployment plan. Compare deployment options or discuss your systems.